WINNERS always takes care of our customers. We will certainly replace items if they are defective or damaged. If you believe your item is defective or damaged, send us an email at firstname.lastname@example.org and send your item to:
WINNERS Unlimited. Inc.
1311 Little Hamilton Ave
Nashville, TN 37204
Our products are shipped within 2-3 Days using the following carriers: USPS, FedEx, UPS. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.